Help Center

FAQ

Ordering

How do I check the status of my order?

Why do you ask for my event date?

How do I make changes or cancel my order?

What if my order is undeliverable?

Shipping

Can I track my order?

Do you ship to Post Office Boxes?

Do you ship to Canada?

Do you ship internationally?

Will my entire order ship at the same time?

When will my order ship?

Where do you ship from?

What if I received my order, but some items are damaged?

Payments

Do I have to pay sales tax?

What payments do you accept?

Returns and Exchanges

How do I return my order?

How long before I receive my refund?

Can I return personalized items?

Do you charge restocking fees?

Privacy & Security

Are online transactions on your site secure?

How do you use my contact information?

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